Further to the Brexit Trade Deal, agreed on 1st January 2021 between the EU and UK, we want to inform our European customers of the changes that have taken place, please click here for more information.
Please note that during these unprecedented times, some deliveries are taking a little longer than normal. Rest assured; we are working hard to get your items to you as soon as possible. We appreciate your understanding and if you have further questions or concerns please do not hesitate to contact our friendly customer services team. Thank you for your patience.
EUROPE
EU Standard Delivery (5-10 working days) - €15
FREE on orders over €150, your order will be delivered to you by our preferred courier.
Non-EU Standard Delivery (5-10 working days) - €30
Your order will be delivered to you by our preferred courier.
SAMPLES
EU Standard Sample Delivery (2-3 working days) - €15
FREE on orders of 4 or more samples.
UK
UK Standard Delivery (3-5 working days) - €25
USA & CANADA
US & Canada Standard Delivery (5-10 working days) - €25
REST OF THE WORLD
A contact telephone number is required for all deliveries
Your order will be delivered to you by our preferred courier
Rest of the World Standard Delivery (10-15 working days) - €65
Floris is not responsible for any import duties payable.
Please note that all delivery time frames are estimations and they may vary during busier trading periods.
RESTRICTED GOODS & SURCHARGES
The following products all contain alcohol and are therefore classed as ‘dangerous goods’ under International Transport Regulations: Eau de Parfum (all sizes), Eau de Toilette (all sizes), Aftershave, Mouthwash and Room Fragrance
Due to the special handling requirements for the transportation of dangerous goods, we use the most appropriate courier and service available to the destination, however, some destinations may incur an additional courier surcharge. Delivery to certain destinations is prohibited - this currently includes Australia, New Zealand & China (Please note: this list is not exhaustive)
EUROPE
Deliveries to mainland Europe, where possible, are made by road service - a dangerous goods surcharge is not applicable.
Deliveries to non-mainland Europe are made by air service – a dangerous goods surcharge is applicable
See the following:
A €70 dangerous goods surcharge is applicable for the shipment of orders containing products with an alcohol content, to the following destinations:
(please note: this does not apply to orders where the only dangerous goods included in the delivery are samples)
- Andorra, Canary Islands, Cyprus, Iceland, Malta, Montenegro, Serbia
CANADA
Deliveries to Canada are made by air service. A £€40 dangerous goods surcharge is applicable on all orders for shipment to Canada, containing products with an alcohol content
REST OF WORLD
Deliveries to the rest of world are made by air service. A €40 dangerous goods surcharge is applicable for all international orders containing products with an alcohol content (please note: this does not apply to orders where the only dangerous goods included in the delivery are samples).
We can ship orders containing dangerous goods products, to the following countries:
(please note: this list is not exhaustive and if you do not see your country listed, please contact us and we will check for you)
- Bahrain, Hong Kong, Israel, Japan, Kuwait, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Taiwan, Thailand, UAE
If you require International Delivery, please be aware of the various customs restrictions that are applicable to different countries around the world; for example, Japanese Customs restrict all deliveries of toiletry products to a maximum of 24 items per shipment.
Please check with us, before ordering if you are unsure of the restrictions in your country and we can advise accordingly.
